NAC|Knowledge Institute We live in an era when success is measured more by what we know than by any other metric. We all recognize that the more knowledge we possess, the more valuable we become – to our firms, to our clients, to our communities. So how can we increase that knowledge? Strategic planning within right-thinking organizations acknowledges the importance of supporting its people’s dramatically expanding knowledge needs. The perpetuation of the organization itself depends on expanding, even “possessing” knowledge. listening, learning, leading